FAQ’s

What’s the right type of touring for me?

It is important to determine whether you prefer to travel independently or with a local guide. Our professional guides are here to share their passion, in-depth knowledge and local insights with you and to ensure that you are well looked after from the time you arrive on the island till the time you depart. If a guided tour is your preference then you have 2 options: 1. Join like-minded travellers on one of our premium small group tours with set departure dates or 2. Let us design an exclusive private tour for you based on your interests and wishes.

If you prefer to travel around Tasmania independently, then one of our self-drive packages may be the best option for you. Our self-drive tours are inclusive of premium accommodation, quality experiences and activities as well as All-Wheel-Drive style vehicle. Our packages provide you with local insights and information to ensure you get the most out of your holiday and you can enjoy a stress free experience. The advantage of booking your self-drive journey with Premier Travel Tasmania is that you are travelling with a local touring specialist and you are able to contact us whilst travelling on the island. You will receive a comprehensive welcome pack upon arrival which includes lots of information and our tips & recommendations, however you are traveling at your own pace and discovering the island independently.

What is the difference between small group tours and private tours?

Our premium small group tours depart with a maximum of 12 guests and the touring dates are pre-determined. We offer a selection of small group day tours as well as extended tours for you to book on to. Our small group tours are classified in the deluxe 4 ½ star range. Travel in comfort with like-minded travellers and enjoy a stress-free holiday.

If you prefer, exclusivity and flexibility, a private tour is most suitable for you. A private tour can be arranged for individuals and groups and are available any day of the year (subject to availability).

Both, our private tours as well as our small group tours, are led by our knowledgeable guides who love to share their passion for Tasmania with our guests. Our guides are here to connect you will all that makes Tasmania such a special place.

 

Where is Tasmania and how do we get there?

Tasmania is Australia’s island state, consisting of an archipelago of over 330 islands. It is located 240 km south of the Australian mainland and it is approximately the size of Ireland or West Virginia.

Even though some people refer to Tasmania as the “edge of the World” or “one of the world’s last remote wildernesses”, it is in fact quite easily accessible.

Regular flights depart from Melbourne (less than 1 hour), Sydney (approx. 2 hours) and Brisbane (approx. 2 ½ hours) and fly direct to Hobart and Launceston.

Direct flights are also available from Melbourne to Wynyard (Burnie), Devonport, King and Flinders Island.

Alternatively, visitors can travel to Tasmania from Melbourne by sea on the Spirit of Tasmania.

 

How long should we plan to stay in Tasmania?

In our opinion, the absolute shortest amount of time to spend in Tasmania is 4 days. This will only allow you to get a tiny glimpse of what there is to see and experience. Some people, who like an in-depth experience, travel around the state for up to 6 weeks.

We feel that it is important for you to experience what makes Tasmania so special, which is its diverse natural environment, its endemic wildlife, engaging history, quirky arts scene and quality food & wine. In order to incorporate all these components and to create a meaningful experience for you, a timeframe of 7 to 21 days in Tasmania is desirable.

 

What type of guide can we expect?

Many guides can recite facts and figures about places, however our local guides can provide interpretation in a way that has meaning, that connects you to the story and that leaves you richer for the knowledge you’ve gained and the relationships you have formed.

Many of our guides have professional backgrounds in science and specific areas of specialties. What this means for you is that we can match our guides to your specific interested.

If English is not your first language, we can offer language guiding in Spanish, French, German, Italian Portuguese, Russian and some other languages on request.

 

What’s the best time to visit Tasmania?

Tasmania has four distinct seasons with the warmest months being December to March. Tasmania’s spring (Sep – Nov) is flush of flowers and new growth, while in summer (Dec- Feb), when temperatures and humidity on the Australian mainland can be very uncomfortable, Tasmania is at its best. Autumn (Mar – May) signals a discernible change to milder, clear days and is a great time to visit our National Parks and see the changing colours in the vegetation (which brings many photographers to the island). For many locals, this is their favourite season. Winter (Jun – Aug) brings shorter daylight hours, colder temperatures and snow on the higher peaks. It is perfect for brisk short walks or relaxing by a crackling log fire.

The average daily summer temperatures are between 22 and 24 degrees Celsius (approx. 76 F) and winter daily temperatures sit between 11 and 13 degrees Celsius (approx. 56F).

Rainfall varies dramatically across the island. Hobart, with an average of 626 millimetres is Australia’s second-driest capital city (after Adelaide), while on the west coast an annual average of 2,400 mm ensures the rainforest thrives.

Regardless of where and when you travel in Tasmania you should be prepared for sudden, temporary changes in the weather.

 

Can we meet you when we are in Tasmania?

Yes, absolutely! This is one of the benefits of travelling with us. You can contact us during your travels if you have any questions or if you would just like to come and say hello, our office is conveniently located near Hobart’s waterfront.

 

What type of vehicles do you have?

Our vehicles are well appointed and ensure comfortable travel. We have a range of different vehicles to cater for travel styles and guest numbers. Safety is our priority and all our vehicles are carefully selected, maintained and accredited.

Do you accommodate special needs?

Yes, we make every effort to accommodate any special need requests, whether it be a dietary requirement or a physical limitation. In order to accommodate your needs as best as possible, we ask that you let your reservation agent know at time of booking so that we can assess the request and see how we can best assist.

Who else will be travelling with me?

Our guests share a passion for travel, fun, adventure and discovery. Ages range from young to mature with an average of mid-50s, travelling either solo, as couples, families or with friends and join us from all over speaking world.

 

Can you arrange other travel services?

Yes absolutely, other than our touring products, we can also arrange airport transfers, pre and post accommodation, attraction and activity passes.

Is tipping optional in Tasmania?

Tipping in Australia for good service has become more common in recent years. Most restaurants and dining venues have tipping jars, and showing appreciation for good personal service with a tip is not uncommon in cities and at popular tourist destinations. Tipping in Australia is entirely voluntary, and no one should feel obligated to tip.

 

Do I need a separate Visa when visiting Tasmania?

Tasmania is a state of Australia and hence the same visa regulations apply.

 

Do I need Travel Insurance?

We would highly recommend travel insurance.  Travel insurance sounds like one of those types of insurance you don’t need, just like extended warranties are generally not worth it. In actuality, though, in some cases, shelling out for travel insurance is a smart move. We recommend you talk to your travel professional for a policy that suits you.

Do I need foreign currency?

Although most of our tours are all-inclusive we do recommend you have sufficient funds in Australian Dollars for your additional meals and personal purchases. Most shopping and hospitality venues in Tasmania accept major Debit Cards,  Credit Cards, Travellers Cheques, as well as cash.

 

What is the procedure for booking a tour?

Should you wish to confirm your tour booking it would be much appreciated if you could provide us with the following information:
·         Full names of all travellers
·         Your address
·         A contact phone number
·         Any dietary requirements and/ or medical conditions we should be aware off.
·         Flight details once confirmed

As soon as we have all details we will confirm all travel components.

Premier Travel Tasmania tours require pre-payment for all bookings. A non-refundable deposit of 10% of the total tour cost is payable at the time of booking. Full payment must be received 6 weeks prior to tour commencement.

Payments can be made by credit card or bank transfer. We recommend direct bank transfer payment. Payment by credit card does incur a credit card surcharge of 1,5% for Visa and MasterCard and a 3,3% surcharge for American Express. For bank transfers our bank details will be listed on the invoice.
When do I receive my documents?

For private and small group tours you will receive a welcome pack including your itinerary and additional information at your first accommodation property in Tasmania or depending on the tour your guide may be providing you with the documents.

For Self Drive Journeys we will provide you with an e-voucher for your hire vehicle along with information regarding the first accommodation property in Tasmania approx. 30 days prior to arrival. Upon arrival in Tasmania you will then receive a welcome pack. This pack will include your itinerary, vouchers, maps, travel booklet and all relevant contact details.